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and prices

Booking conditions Tonelli Hotels:

Payment conditions

  • No prepayment before arrival.
  • The credit card is used as booking guarantee.
  • Payment for the stay is made at the hotel one day before departure.
  • Accepted payment methods: cash (up to € 1.999), credit card, debit card, bank transfer.

Change of booking or treatment

  • In case of a change of the reservation (arrival or departure day) or the treatment (BB, HB or FB) or other changes, the price available online at the time of the change will be applied
  • In case of an early departure, the total amount will be charged according to the booking

Cancellation

  • Reservations can be canceled free of charge until the deadline indicated on the reservation (from a minimum of 3 days to 7 days before arrival), to be communicated via email.
  • In case of a late cancellation or no-show, the first night will be charged.
Booking conditions Tonelli Apartments - Aris:

Terms of payment

  • With the reservation you authorize the debit of the 20% deposit on the credit card provided.
  • If the payment is unsuccessful, the reservation will be automatically canceled.
  • The credit card also serves as a guarantee for any damage discovered upon departure.
  • The remaining amount is paid on site. The accepted payment methods are: cash (up to € 1.999), credit card, debit card, advanced bank transfer.

Changes of the booking

  • In case of a change of the reservation (arrival or departure day), the price available online at the time of the change will be applied.
  • In case of an early departure, the total amount will be charged according to the booking.

Cancellation

  • Reservations can be canceled free of charge until the deadline indicated on the reservation (from a minimum of 7 days to 14 days before arrival), to be communicated via email.
    The 20% advance deposit will be returned.
  • In case of late cancellation or no-show, the 20% deposit won’t be refunded.